Sunday, May 4, 2014

A521.6.3.RB- High-Performance Teams



There is something that is constantly sought and highly coveted in countless and varied organizational settings that it could be considered the universal organizational quest. Sports are a huge example of mixing talent and chemistry and seeing if it cooks up to meet the desired expectations. Some examples are Olympic teams, pit crews; a dream team of basketball players, even a dream team of attorneys once upon a time. Oh, and the Yankees are notorious for trying to pay huge sums of money to try to create this. So what is the crown jewel of all organizational masterpieces? Well, it is the high-performance team, of course. What is better than one giant superstar? The answer is a team of talented, collaborating individuals that together all become superstars. A high-performance team could be described as a group of people growing and working together in a way that cannot be calculated but is effective in such an overwhelming way. Just ask the Beatles, or at least Ringo and Paul.

So the question is what elements are involved with putting together a high-performance team and how do you make one? Most importantly, you cannot force it. There needs to be supportive elements in place like a vision of a clear goal, supportive leadership, an appropriate blend of the members and resources. Beyond those conditions there is no way to design a blueprint to follow. Calculating how to create a high-performance team falls flat. Blueprints and calculations are not alive. Those who have been a part of a high-performance team see it as an experience that is meaningful that will be carried with them even after the years pass and the landscape of their personal and professional lives have changed, well after the team is no longer together. In a way it is like the three musketeers, all for one and one for all, everyone is in it together. The team members grow individually but together the tasks they carry out are more powerful and effective. If one fails, they all do. Passion is another building block that makes all the elements fuse together. The team grows strong together as they learn each other’s strengths and are able to quickly change the course of a situation with short notice. High-performance teams are truly a force to be reckoned with.

Accompanying all of the above, values cannot be overlooked. It is important when a team works together that they share values. If this is misaligned the balance can be thrown off. If there is a difference in the deeply held beliefs this can cause a rift. Having shared values allows for working together toward the common goal. If time permits, the underlying values can be examined, discovered and generated. Aligned values give way to an ease in collaborative efforts.

It took a considerable amount of time for me to find an organization that chose me to be part of their team and fits within the description of a high-performance team. This has been quite recent for me and already our progress together makes it seem like it would be much longer than eight months together. Some members have been a part of the group for longer, but have made comments there has not always been this level of cohesion. The more we talk about ourselves personally, the more I realize how similar we are on a basic level. We do share the same values. There have been times where I felt I was strange or even so unique that no one out there is like me, but together it is like I found “my people” because of our similarities. Instead of asking questions and then settling for not knowing, we go a step further and seek the answer. It matters to each of us how well we perform our job and how we make others feel. For me this has been tremendously positive because I felt like this may not be possible to obtain in reality and I felt lost thinking I was looking for a unicorn, something that did not exist.

While I would say recently I am part of my first high-performance team, there are other types of working together that exist which can be presented as four patterns. This may be accomplished through a team, a work group, a community or a network. I have been part of each of the patterns and respectively they are my academic advising team, a webpage design committee with my current organization, the local Little Theatre community and the Southeast Chamber of Commerce. While each of those was part of important moments in my life I feel there are both positive and negative aspects that can be pointed out. For example, while I met a lot of wonderful people when I spent time with the Chamber, I felt there were ulterior motives with those involved. The promotion of businesses and supporting the local community are wonderful and important for our small town’s survival. However, it seemed as if you were not in the market for that service the relationship became closed off quickly. Something that I feel that is amazing about being a part of the Little Theatre is the community aspect. Those involved are there for no other reason other than they genuinely want to be a part of it. Some are taking their firsts steps into getting involved and others are lifelong enthusiasts. Once you work with someone it opens up so many opportunities at other theatres you may not have necessarily ventured out toward. But if someone thinks of you and you are a fit for a role that is available, pulling someone in that another person knows is always supported. Once you are part of the community you always are regardless of how often you are involved in productions. Interestingly enough I have never acted outside of high school, I always dance or choreograph, but that does not make me any less of a part of the community.

Though I may never be part of something as big as being a Beatle or part of the Magnificent Seven 1996 US Olympic Gymnastics team, there is always potential of reaching new heights if you are fortunate enough to find your way into a place that makes you feel like you belong and can blossom as a high-performance team.If you are part of a high-performance team anything is possible.


Reference: Denning, S., (2011). The leader’s guide to storytelling; Mastering the art and discipline of business narrative. San Francisco, CA. Jossey-Bass.

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